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if you have a complaint they have access to Alternative Dispute Resolution(ADR) and Online Dispute Resolution (ODR) for online sales. You can complain to us by emailing us at - admin@purejoyescapes.com
You can also access the European Commission online dispute resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint; it will not determine how your complaint should be resolved.
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